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AE is Arnold Engineering, Arnold Engineering is the Trading name for Arnold Industrial Engineering Limited.

AE will aim to deliver products in accordance with the Customer’s order. The Customer’s delivery options, and the prices for them, are set out on the AE website current at the date of order or will be notified to the Customer at the time of order. Delivery prices apply per order, irrespective of the number of products ordered. Delivery will be made to the Customer’s usual business address, unless otherwise agreed in writing.

Times and dates for delivery quoted on the AE website or by AE’s employees are approximate only and AE shall not be liable for the consequences of any delay in delivery. Time for delivery shall not be of the essence. Delivery of products marked in the catalogue as requiring special handling may (because of the nature of the products) take up to 72 hours after acceptance of the Customer’s order.

If any delivery is late, the Customer must notify AE, and AE will endeavour to ascertain if the product has been delivered or the expected delivery time of the product to the Customer. AE may also, at its discretion, refund the total delivery charge to the Customer. If a revised delivery time is not acceptable AE may also, at its discretion, offer an alternative delivery option. These are the Customer’s exclusive remedies for late delivery.

AE will aim to deliver Extended Range products in accordance with the lead times published for them on the AE website. All such lead times are approximate only, and no other delivery options are available for Extended Range products. AE may, following Customer’s order, notify the Customer if AE will be unable to fulfil any order for Extended Range products within that published lead time, and will provide alternative options. Orders containing Extended Range products where total value of Extended Range products in any such order is less than £100 are subject to an additional shipping and handling charge as published on the AE website, or quoted at the time of order (currently £10 but subject to change from time to time).

Orders containing Extended Range products with a total value for Extended Range products in such orders of £100 or more will not be subject to an additional shipping and handling charge. These shipping and handling charges apply per order, irrespective of the number of Extended Range products ordered, and will be levied against the first delivery of Extended Range products under the relevant order.

 

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